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Avaya 78201X is a certification exam that evaluates the expertise of individuals in the IP Office™ Platform Support field. Avaya IP Office™ Platform Support Certified Exam certification is designed for individuals who want to validate their skills in configuring, maintaining, and supporting Avaya IP Office™ Platform solutions. Avaya IP Office™ Platform Support Certified Exam certification exam ensures that individuals have the knowledge and skills required to support Avaya IP Office™ Platform solutions and can provide the best customer experience to their clients.

Avaya 78201X certification exam is designed to test the proficiency of IT professionals in the Avaya IP Office™ platform. Avaya IP Office™ Platform Support Certified Exam certification validates the knowledge and skills required to install, configure, and troubleshoot Avaya IP Office™ solutions. 78201X Exam covers a wide range of topics, including IP Office™ Platform overview, installation, configuration, and troubleshooting.

Avaya 78201X certification exam is an essential credential for professionals who specialize in the support and management of Avaya IP Office™ solutions. Avaya IP Office™ Platform Support Certified Exam certification validates an individual’s expertise in the installation, configuration, and troubleshooting of these systems. It is also a valuable credential for employers who are looking for professionals with the skills and knowledge to support and maintain Avaya IP Office™ solutions. With this certification, professionals can demonstrate their commitment to their profession and their dedication to providing high-quality service to their clients.

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Avaya IP Office™ Platform Support Certified Exam Sample Questions (Q23-Q28):

NEW QUESTION # 23
A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?

A. 0
B. 1
C. 2
D. 3

Answer: D

Explanation:
Reference:
http://www.ipofficeinfo.com/pdf/softconsoleinstall_en.pdf Page: 9

NEW QUESTION # 24
Once the IP Office Server Edition is installed, which application must be used to install the required licenses for the system?

A. Web Manager Application
B. System Status Application
C. Manager Application
D. Web Manager Admin Application

Answer: C

NEW QUESTION # 25
A customer wants to restrict certain users from dialing out after 5 PM, limiting them to only dialing emergency numbers and internal extensions. Which two programming options can you use to achieve this?

A. Source Number
B. Account Codes
C. System Short Codes
D. User Permissions
E. Time Profiles

Answer: A,C

Explanation:
Explanation
References:
http://mytechreferenceph.blogspot.co.za/2015/07/creating-call-restrictions-in-avaya-ip.html

NEW QUESTION # 26
Refer to the Exhibit.

A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?

A. the IP_Office_Alarms file in the Manager application installation directory
B. the Help button in Manager
C. the IP_Office_Alarms file in the Admin Lite in the folder snmp_mibsIPOffice
D. the IP_Office_Alarms file in the Admin CD in the folder snmp_mibsIPOffice

Answer: D

Explanation:
The IP_Office_Alarms file located in the Admin CD under the *snmp_mibsIPOffice* directory contains details about alarms and their severity levels. When an Event Entity such as "Service" is selected, this resource is used to describe the details of the alarm severity levels and other alarm-related information.

NEW QUESTION # 27
A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you should do to determine the cause of the delay? (Choose two.)

A. Use SSA.
B. Enable RTCP monitoring.
C. Use debug view.
D. Examine the IP Telephone VoIP settings.
E. Use Wireshark.

Answer: A,B

NEW QUESTION # 28
......

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